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Deputy Director of Voter Services

Job Title:
Deputy Director of Voter Services
County Name:
Chester County

The Deputy Director of Voter Services supervises, administers and organizes the activities of the voter services department.

Essential Duties


  • Supervise the operations and activities of the department in conformance with the election laws and regulations.
  • Direct the activities of Voter Services staff, ensure that individuals complete duties and responsibilities efficiently and effectively; handle any issues that may arise including motivating employees, employee evaluation(s), and employee issues/concerns including disciplinary actions.
  • Supervises temporary election workers and provides training regarding election procedures and the operation of (electronic) election equipment.
  • Perform a wide variety of administrative support services as assigned by the Director.
  • Assist in directing and organizing the holding of elections, maintaining integrity in the election process and ensuring that all mandated deadlines be met.
  • Assist in directing and organizing the preparation and printing of specimen, absentee/mail-in and official ballots.
  • Prepare instruction manuals and conduct classes.
  • Assist in preparation of accurate voter registration lists from official registration records, official statements of voters, statistical listings and other data.
  • Assist in managing on going voter registration tasks.
  • Assist in departmental budget requests and ensure expenditures are within budgetary constraints.
  • Train new employees on use of statewide voter registration system.
  • Oversee the maintenance and updating of computer system operations.
  • Prepare reports for internal use and for external requests when appropriate.
  • Attend meetings and provide information verbally and written to voters, candidates, public officials and the press.
  • Determine department information needs and develop and maintain a plan to ensure access to the appropriate information.
  • Identify information storage needs and develop a process for routine archiving.
  • Perform other duties, tasks and special projects, as required.


Qualifications/Preferred Skills, Knowledge & Experience

Qualifications / Requirements:
·        Associate’s degree from an accredited college or university, or equivalent combination of education and experience.
·        Knowledge of Pennsylvania and Federal election and voter registration laws or ability to learn same
·        Office management experience.
·        Strong budget management skills.
·        Ability to make sound decisions and choices.
·        Ability to deal tactfully with difficult people.
·        Excellent oral and written communication skills.
·        Exceptional ability to assess needs and priorities.
·        Excellent organization skills.
·        Strong interpersonal skills.
·        Exceptional ability to communicate effectively at all levels.
·        Accurate and detail-oriented.
·        Ability to make sound decisions and choices.
·        Demonstrates honesty and integrity.
·        A valid driver’s license is required.
Preferred Skills, Knowledge & Experience:
·        Ability to compose correspondence.
·        Strong time management, prioritization and organizational skills.
·        Strong people skills, with the ability to lead and train others.
·        Excellent ability to analyze complex issues.
·        Strong ability to plan, organize and coordinate work.
·        Strong ability to think strategically.
·        General understanding of human resources guidelines.         
·        Ability to define problems, collect data, establish facts and draw valid conclusions.
·        Strong project management skills.
·        Ability to handle multiple tasks simultaneously.
·        Ability to interface effectively with all levels of county management.
·        Spanish language skills are a plus.


Additional Information

Computer Skills:
To perform this job successfully, an individual should have:
·        Basic Word skills
·        Intermediate Excel skills
·        Intermediate Access skills
·        Basic OutLook skills (Email and Calendar)
·        Basic Internet skills

Posting Date:
Wednesday, May 31, 2023
Expiration Date:
Monday, July 31, 2023
Contact Link: